Privacy Policy

Who we are

DMK Windows Ltd is an independent window and door installation and repair company based in Southend-on-Sea, Essex.

We are committed to protecting your privacy and handling your personal data in a safe, transparent, and responsible way in line with UK data protection laws.

What information we collect

We may collect and store the following personal information when you contact us or use our website:

Name
Phone number
Email address
Property address
Any information you provide in enquiry or contact forms

How we use your information

We use your personal data to:

Respond to enquiries and quote requests
Arrange site visits and appointments
Provide window and door installation or repair services
Communicate with you about your enquiry or ongoing work

We only collect information that is necessary to run our business and provide our services.

How your data is stored

Your personal information is stored securely and is only accessed by DMK Windows Ltd.
We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

Sharing your information

We do not sell, rent, or trade your personal data.

Your information may be shared only where necessary to complete agreed work, for example:

Ordering windows or doors from trusted suppliers
Meeting legal, regulatory, or insurance requirements
FENSA Certificate
Insurance Backed Guarantee

How long we keep your data

We keep personal information only for as long as necessary to:

Provide our services
Maintain business records
Meet legal or regulatory obligations

Your data protection rights

Under UK GDPR, you have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your data where appropriate

To exercise these rights, please contact us using the details below.

Cookies and analytics

Our website uses cookies to improve performance and user experience.

We also use Google Analytics, which collects anonymous information such as:

Pages visited
Time spent on the site
Device and browser type

This data helps us understand how visitors use our website and improve our services.
Google Analytics does not identify you personally.

You can manage or disable cookies at any time through your browser settings.

Contact form consent

When you submit an enquiry through our contact form, the information you provide is sent directly to DMK Windows Ltd and is used only to respond to your enquiry.

Contact details

If you have any questions about this privacy policy or how your data is handled, please contact:

DMK Windows Ltd
📍 Southend-on-Sea, Essex
📞 07905107697
📧 dmkwindowsltd@gmail.com